Gold Coast, Australia

2023 Australian Service Excellence Awards Gala

The Customer Service Institute of Australia is proud to present the 2023 Australian Service Excellence Awards (ASEA) on Friday 03 November 2023 at The Star Gold Coast in Queensland.

Each year the Awards gather industry professionals together to recognise best practice and innovation in customer service across Australia.

We invite you to attend this special event to celebrate Australia’s most outstanding customer service-driven individuals and organisations alongside like-minded leaders from within the industry.

  • Date: Friday 03 November 2023
  • Time: 6.00pm - 12.00am (AEST)
  • Location: The Star Gold Coast
  • Dress Code: Black Tie


Please note:

  • Prices include GST
  • Early Bird offer is available until 31 August 2023
  • Refunds can be processed until 30 September2023

Tickets include:

  • Pre-function drinks and canapes
  • 3 course meal and beverages package
  • Access to ASEA partner activations
  • Red-carpet photography
  • Access to discounted accomodation at The Star Gold Coast
  • Commemorative Booklet
  • Corporate branding (limited to table of 10 people ticket purchases)

Earlybird Offer

(Until 31 August 2023)

Table of 10 People

  • $2,895 (CSIA members)
  • $3,190 (Non-members)

Standard Pricing

Table of 10 People

  • $3,220 (CSIA members)
  • $3,545 (Non-members)

Single Ticket

  • $355 (CSIA members)
  • $390 (Non-members)

Need more or less than 10 seats?

For organisations that do not purchase full tables of 10, attendees will be seated with your colleagues alongside attendees from other organisations. This is a great opportunity to network with like-minded people. 

If your organisation's attendees do not add up to multiples of 10, you can book additional colleagues in by purchasing additional individual tickets. For example, for 15 attendees, book a table of 10 and 5 individual tickets. We will do our best to ensure all organisation representatives are seated close together.

Complimentary Corporate Branding for Full Table Purchases

CSIA is delighted to provide complimentary corporate branding to all full table purchases. Your logo will be prominent and visible to promote your organisation's presence at the awards and your committment to customer service excellence. 

Payment Options

  • Credit Card - payments can be made by credit card online 
  • Invoice - you can request an invoice (please note table bookings will not be confirmed until invoice is paid)

Attendees, Travel and Accomodation.

CSIA will send you a message seeking the details of your attendees and we will also share details about getting to the venue and accomodation options including discounts for those wishing to book a room at The Star Gold Coast.

Please do contact our team if you have any questions or queries. CSIA looks forward to seeing you at the 2023 ASEA Gala.

03/11/2023 18:00:00


04/11/2023 00:00:00


Gold Coast, Australia